VxRail: Appliance will not shutdown properly with external storage attached : Constor Solutions Limited

VxRail: Appliance will not shutdown properly with external storage attached Print

Created by: Srinath Ramachandran

Modified on: Mon, 21 Sep, 2020 at 11:09 AM

Issue	After clicking the shutdown button in the VxRail Manager, it appears to shutdwon properly but when you check the nodes they never power off, some VMs don't power off, and the lights stay on, on the appliance. This bug was introduced by "graceful shudown" feature since VxRail 3.0, and fixed in VxRail 4.0 release.
Cause	When there is external storage mounted on node #1 the temporary shutdown file can be written to the external storage instead of the SATADOM, this causes the appliance shutdown workflow failed to proceed.
Resolution	Workaround: Unmount the external storage from node 1 prior to the shutdown process. Solution: This bug has been fixed in VxRail 4.0 release.

Srinath is the author of this solution article.

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VxRail: Appliance will not shutdown properly with external storage attached Print