rticle Content

Issue


VxRail Manager has a time skew with the NTP sever. This could be as a result of a rebooting the VxRail Manager VM or may occur over a certain period of time.
 
Cause
After rebooting the VxRail Manager, the time configuration is inherited from the hardware clock. If a time skew exists between system time and NTP server greater than 30 minutes no NTP updates applied.   
Resolution
     
You may retrieve it by checking the ntp.conf by running the command cat /etc/ntp.conf

1. Set the system time using the ntp server on the VxRail Manager using the root user:

' ntpdate u <ntp sever ip> '

Run this command multiple times, until the time offset is less than one second.


2. Compare the time on the hardware clock and system time to see if they match:

' hwclock ' and ' date '

3. Check that you are able to log into the VxRail Manager GUI.

4. Set the hardware clock to the same time as the system clock using the command:

' hwclock w ' or ' hwclock --systohc '

5. Confirm that the hardware clock is correct by comparing to the hardware clock to the system time.

         6. Reboot the VxRail Manager VM and check that you are able to log into the VxRail Manager GUI.


   
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