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Issue


Need to reset the VxRail Manager root password.

Cause
Resolution

Procedure:    

  1. Restart Guest (NOT RESET) for VxRail Manager VM from vCenter, then Press  e  at the below screen.

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  1. Add init=/bin/bash as shown in the screen below (highlighted in red square), then press F10 or Control-X.

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  1. Change password by typing "passwd". You may see the error below:    

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If you see the error, "Authentication token lock busy,"  type:    

"mount -o remount rw -t ext3 /"
"chmod -v 4711 /usr/bin/passwd"

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  1. Change the password again by typing, "passwd".

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  1. Exit from the VxRail Manager Console, then click "Restart Guest" (NOT RESET) on VxRail Manager VM from vCenter.