VxRail: How to export a SupportAssist Collection (TSR) via iDRAC? : Constor Solutions Limited

VxRail: How to export a SupportAssist Collection (TSR) via iDRAC? Print

Created by: Srinath Ramachandran

Modified on: Mon, 21 Sep, 2020 at 11:55 AM

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Instructions

VxRail 4.0 introduces support to Dell hardware platform, VxRail Gen3 is based on Dell PowerEdge generation 13.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection via the integrated Dell Remote Access Controller (iDRAC) web interface of Dell PowerEdge servers of generation 13.

From the Idrac overview/summary select Troubleshooting > Support Assist > Generate

or you can read this:

Please refer to Dell KB

How to export a SupportAssist Collection (TSR) via iDRAC?

http://www.dell.com/support/article/us/en/19/sln306547/how-to-export-a-supportassist-log-collection-from-supportassist-enterprise--connected-or-disconnected

Notes

RAID controller in Dell PowerEdge is set to "pass-through" mode for VxRail.

Srinath is the author of this solution article.

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VxRail: How to export a SupportAssist Collection (TSR) via iDRAC? Print

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