Summary: Fail to update management account password when ESRS is enabled
Article Content
| Issue | ESRS is enabled. Update password for management account on VxRail Manager fails. |
| Cause | The admin password of ESRS is aligned with the password of VxRail Manager management account from release 4.0.0 to 4.0.200. When update the password of management account, it need to comply with the restriction on vCenter, PSC, ESXi and ESRS. ESRS have the most strict password rule among the components. And if the password does not comply the rule, update management password will fail. |
| Resolution | Workaround: Change the management password to comply with the ESRS password rule as below 1. Be 8 or more characters in length, with a maximum of 16 characters. 2. Contain at least one numeric character. 3. Contain at least one uppercase and one lowercase character. 4. Contain at least one special character such as ` ~ ! @ # $ % ^ & * ( ) - _ = + [ ] { } ; < > 5. Do NOT use Special characters / ? : , . | \ ' and " as part of the password. 6. Use a password that does not match the previous password. |